Wipe spills immediately. Do not allow water to collect on the surface. This can cause warping, bubbling, and cracking.
Avoid contact with hot items. Always use protective pads under hot dishes and plates.
Clean using a soft, dry microfiber cloth. You may use a damp rag for soiled areas, but be sure to remove all moisture afterwards.
Do not use harsh chemicals and detergents as they may damage the surface and finish.
Vaseline or candle wax in the vintage and antique drawer tracks can work wonders if they are tough to open.
Wood is a natural material and responds to changes in temperature and humidity. Extreme fluctuations can cause wood furniture to crack and lacquer and finishes to lift.
Our doors and drawer hinges may loosen or become misaligned in transport or over time. If your doors/drawers feel loose, tighten bolts or adjust hinges with a Phillips head screwdriver.
Avoid exposing your piece to strong sunlight which can cause discoloring in finishes. Avoid writing directly on the surface of your piece, as it may leave small indentation marks.
Many household items such as rubber-based placemats, phones, alarm clocks, lamps, computers, and decorative accent pieces use rubber-based plastic pads on the bottom. To prevent discoloration and chemical reaction with the finish, rotate these items regularly so they do not remain in the same place for extended periods of time. In the event that you cannot rotate a piece, we recommend the use of undyed felt pads instead.
Brass hardware has been polished, but will tarnish with time and gain a patina. Brasso is an easy way to polish. Hardware can be removed and polished with Bar Keepers for a deep clean.
We recommend anchoring all pieces to a wall, as with any furniture for safety. These kits may be bought on Amazon.
Never use cleaner with alcohol or solvents as they may damage the surface and finish.
If scratches on the lacquer surface develop, Novus Cleaners (home depot or online) may be used to repair. We recommend Novus Level 1 or 2 for buffing out light scratches. Auto polish works as well (premium grade).
NEVER scoot, or push lacquered pieces for any reason. They must be lifted fully. Scooting can cause cracking that requires total refinish.
PAINT FINISHES (gloss and satin):
Please pull out drawers (or unlatch cabinet doors) a few inches for 4 days to avoid paint-to-paint contact (longer if humid) for satin and high gloss paint.
IMPORTANT: High Gloss PAINT Finishes: Please wait at least 1 week to place ANY glass or items of any sort on furniture piece (especially heavy or pointy) in normal dry weather. Humidity and cold weather can prolong this process. Paint may feel “tacky” up to 12 weeks, and is totally normal in the curing process for the products used.
High Gloss Finishes: Keeping in a low-traffic room (or away from kids) while initially curing (1 week) may be a good idea in some cases. You will also want to let cleaning help know to avoid chemicals, and about paint curing period of one week (nothing set on top! Sometimes a "wet paint" sign is helpful!)
If it appears the paint has chipped off, please use wet rag to “scrub” the area – 99% of the time, the defect will be something stuck on top of the paint and will remove easily.
For knicks or chips – use a Q-tip and touch up paint, and lightly dab on paint provided. It will self-level, so you can use a little more than expected. Remember to avoid that spot for a week or so.
If you add glass (HIGHLY recommend for desks, kid’s pieces, and nightstands/side tables, and otherwise high-use items), please use provided spacers to avoid bubbles and suction. They can be bought on amazon if misplaced.
Rarely, other painted or plastic objects (example - painted tray) set on top of paint may “stick” to this paint (the paint from the foreign piece will come off 99% of the time with wet microfiber rag and some scrubbing). Furniture placed in front of a window should be watched so that items on top of the piece can not heat up, and leach onto the finish.